STEO Support

Services for Tertiary Education Organisations (STEO)

STEO Support

TEC Customer Contact Group

This is your first point of contact for enquiries or problems relating to STEO, SDR, WFQs or RS20s.

The TEC Customer Contact Group is available from Monday to Friday between 8.30am to 5.00pm (Wednesday 9:30am to 5:00pm).

Freephone: 0800 601 301 (NZ Only)

Email: customerservice@tec.govt.nz

Ministry of Education Service Desk

This is your first point of contact for help accessing the STEO website via Education Sector Login (ESL).

The Education Service Desk is available from Monday to Friday between 7.30am to 5.30pm. 

Freephone: 0800 422 599 (NZ Only)

Email: service.desk@education.govt.nz