Attendance Service Application (ASA)

Attendance Service Application (ASA)

Recording unjustified student absence referrals and non-enrolment notifications from schools


Absence referrals from a school to the Attendance Service must be made through the Attendance Service Application (ASA). You should lodge an unjustified absence referral if:

  • a student has been unjustifiably absent, without satisfactory explanation, and
  • your school has been unable to return the student to school. 

Your referral will be sent directly to the Attendance Service provider who will allocate an appropriate Attendance Advisor or Kaiāwhina for action.

The Education and Training Act 2020 state that every school board must take all reasonable steps to make sure that students attend school when it is open. This relates to the legal responsibilities and national guidelines for schools on attendance. Schools may choose to use the ASA to support them with compliance. 

Legal responsibilities and national guidelines for schools on attendance — Ministry of Education website

Key tasks

  • list item bullet Make absence referrals.
  • list item bullet Lodge an unjustified absence referral.

Who should be using ASA

School attendance administrators and school leaders.