The Delegated Authoriser (DA) in your organisation will help you get an ESL and request access for you to the Attendance Service CMS. Your DA will choose which role to assign, from the following options. 

• Workflow Lead
  • This role can see all cases that have been allocated to the service provider. They manage the queue of new cases and assign a Case Manager to each case. The Workflow Lead can also be assigned themselves as a Case Manager. The Workflow Lead maintains oversight of workflow, caseloads and service levels.
• Case Manager
  • This role can see all cases that they have been assigned as Case Manager. They work closely with the student, caregivers and School’s Primary Contact and keep detailed notes in the Attendance Service CMS so that support is consistent, collaborative and documented. 

Once the request is complete, you’ll receive an email with a link to the online learning module that shows you how to use the Attendance Service CMS. Follow the instructions in the email to log in to the Ministry’s Learning Management System using your ESL. To pass the online learning module, you need to answer a set number of questions correctly.

You will be able to log into the Attendance Service CMS 1 - 2 days after completing and passing the online training module.