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• Setting up Multifactor Authentication
• Using the Microsoft Authenticator App
• Using the Google Authenticator App
• Other Authentication Options
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What is Multi-Factor Authentication (MFA)?

MFA is an IT security feature that provides an extra layer of security to your account. MFA can help to stop hackers from pretending to be you, even if they have your password, they are unlikely to also have the passcode generated by your multi-factor Authenticator application too.

This security feature may seem familiar as online banking systems and some social media platforms use MFA too.

We recommend using Google Authenticator or Microsoft Authenticator on your smartphone. These apps are available for free on the App Store or Play Store. While we only support these two, you may use other apps if preferred.

Your Authenticator generates a new 6-digit passcode that changes every 30 to 60 seconds, you will use this code to prove that you are authorised to access the ESL account.

Why is MFA needed?

Today passwords or passphrases are not enough. Cyber-criminals can:

•    guess your passphrase.
•    trick you into sharing your passphrase.
•    remotely access and control your devices.
•    try using stolen passphrase lists.

MFA adds an extra step in the login process, requiring users to confirm their identity through a secondary verification method.

Setting up MFA for your account helps the Ministry ensure that only you or those who are authorised can access privileged information, even if someone has gained access to your login credentials.